Accessible Care / Effective Support Services (txAC/ESS)
Welcome to the Valley Hope Association (VHA) txAC/ESS website.
Please report the following issues directly to the Valley Hope's Information Services (I.S.) Department
at (877) 907-8324:
* Difficulty accessing your therapy room
* Issues with your username and/or password being rejected
* Problems within your therapy room or messaging systems
Please report the following issues directly to your Internet Service Provider:
*Unable to connect to the internet
Please provide as much information as possible when calling to enable us to assist
you in the quickest manner possible.
Technical Support is available 24 hours / 7 days a week / 365 days a year.
Alternatives For Care
In case of an Emergency dial 911.
In the event of a medical, psychiatric, or other situation requiring face-to-face
intervention, the continuing care patient is responsible for seeking appropriate
Nationwide crisis intervention and help resources in the United States include the
Your closest inpatient Valley Hope treatment facility: 1-800-544-5101
* 1-800-273-TALK (8255)
Domestic Abuse hotline:
* 1-800-799-SAFE (7233)
Valley Hope will also provide information about existing alternatives for care and
treatment to patients and/or family member’s, at their request, without violating
Valley Hope may also provide referrals to outside supportive services, as deemed
appropriate, including other health care professionals and face-to-face continuing
care group therapy sessions.
Individuals who are unable to maintain sobriety while participating in continuing
care group therapy will be referred to another appropriate level of treatment service.